Technology Contacts

Problems with Technology? -Who Do You Call?

Johnston Help Desk
Onsite Desktop Support-Hardware and Software Configuration/Issues
click above link to submit a tick

Website questions/ content updates /issues
Johnston High Site-- Stacy Landi
Ferri Middle School Site -- Ed Pistocco /Melsissa Horton
K-5 Schools Site -- Deb Ramm
District Site -- George Paquette


George Paquette - Director

New Support Services/Project Managment
Software Integration / engineering
RIDE ADT configuration 
Imports/ Exports
Report Writing
device and software Configuration
Advanced Queries and Filters
Relational databases 
RICAS configuratkon
Programming Interfaces
GIS system 
Budgeting
School Messenger Website and ROBO Broadcasts
Naviance uploads for Debbbie Liccardi
Lifetouche School pictures 
Video/Audio projects 
Chartwells lunch free and reduce data
special projects 

Paul Bzowski-Network Manager
(district wide)

Desktop Support
Infrastructure
Network Filtering/Security
Wireless Access
Copy Machines
Print Center-enlargings
Paper Cut
Chromecast, AppleTVs
Smartboards, TVs
audio/video config
Elmos
Solar Winds
Aruba
Net Scan Inventory Support
VOIP voice over Internet phones

Edmund R. Pistocco IIIExtension 2712 - Project Manager:Assessment/Device/Curriculum software Management
K-12

GOOGLE Admin console  EMAILS
    Create/ Staff Emails and Passwords  (Karen Acciardo also)
    Groups/Listservs
    Google platform

RICAS testing 

Technology Inventory
Computer distribution/collection
Technology orders
Chromebook Device tech set up

Chromebook, PC, and Mac In-House Repairs supervise
Curriculum software Technology Support

RINGSA
ThinkCentral/MyHRW
GoGuardian
Securely
Pearson OnLine Social Studies
PSAT 10 Digital
Naviance 
Gizmos science tech support
Eureka math tech support
TIDE/RI 

ASPEN FERRI -
   GradeBook Support
   Names/Passwords
   User Rights
   User Password
   Issues

  
Chromebook Repairs 
Audio / Video configuration Ferri (only)

Karen Acciardo - Data Manager

ASPEN -Districtwide
User accounts Names/Passwords
User Rights
User Password Issues

GradeBook Support

Student and Parent Portal

Elementary Scheduling
Demographics
Courses & Sections
Staff data 
TCS Data
Attendance and Discipline

RIDE & Eride- State Reporting
Data access
Roles and Rights 
new / existing accounts
EDC collection


Google Admin console

New email accounts 
organizational units


Denise Grande
Desktop Support (Ferri  Winsor and Barnes)

Angela Brasil
EEM fronline evaluation
formely RIDEMAP


Tools to Check Your LAN, WAN, Computer and Websites

  • Take a speed test of your computer here....speedtest.oshean.org
  • What's wrong with that web site?......Type in Google Search Is It Down or Just Me
  • Looking for a computer IP Address?...Who is

Tech Notes and Help Desk

downloads, technology tips, and news from the IT department

online helpdesk form - the most efficient way log a request for technology assistance.

technology department only

Google Docs, Pages, etc. An Alternative to Microsoft

Having trouble with Google Docs? Not sure how to convert your Microsoft Word document to Google Docs? Here are a few helpful links to get you all on the right track.

Working with Office Files

Top User Questions by Product Guide

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