Problems with Technology? -Who Do You Call?
Johnston Help Desk
Onsite Desktop Support-Hardware and Software Issues
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George Paquette -Technology Director
ASPEN:
Support Services
Programming and Integration
Imports
Exports
Report Writing
Configuration
Advanced Queries and Filters
RICAST Testing
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Paul Bzowski-Network Administrator
Desktop Support
Infrastructure
Network Filtering/Security
Wireless Access
Copy Machines
Print Center
Paper Cut
Chromecast, AppleTVs
Smartboards, TVs
Elmos
Solar Winds
Aruba
Net Scan Inventory Support
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Edmund R. Pistocco III- Extension 2712 - Technology Project Manager:Assessment/Device Management K-12
GOOGLE EMAILS
Create/ Staff Emails and Passwords
Groups/Listservs
Google platform
RICAS
RINGSA
ThinkCentral/MyHRW
Technology Support
Device Inventory control
Computer distribution/collection
Technology orders
GoGuardian
Securely
District technology set up
Collaboration with tech vendors
Pearson OnLine Social Studies
PSAT 10 Digital
Naviance
Chromebook, PC, and Mac In-House Repairs supervise
Technology Inventory
Administrator Google Console
District Website Manager
Gizmos science tech support
Eureka math tech support
ASPEN -
GradeBook Support
Create User Names/Passwords
User Rights
User Password Issues
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Karen Acciardo - Data Manager
ASPEN -
Create User Names/Passwords
User Rights
User Password Issues
Student and Parent Portal
Elementary Scheduling
Demographics
TCS Data
Attendance and Discipline
RIDE - State Reporting and EDC
RAVE System Support - Updating Call alerts
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Linda Bock-Technology/Business
Report Card Issues - Elementary Only
SASID Distributions
Calendar Updates
Technology Purchase Orders
Monthly Census/Overages
Budget
Payroll-backup
SPECIAL EDUCATION-Janet Griffith
IEP Issues
Special Education Setups
Denise Grande- Barnes and Winsor Hill - Desktop Support
Address, Coordinate answers to your hardware, software, and other technology issues
Curriculum Integration:
Google Classroom/Atlas Rubicon/Blended Learning
Gloria DiLucia-Middle School Library Media Specialist
Stacy Landi Secondary Technology Integration Specialist (HS)
Deb Ramm Instructional Technology Coordinator - Lighthouse Classroom
Elementary Schools
ECC/Barnes (K) - Grace Schroeder
Atlas Julie-anne Zarrella
Think Central
Ed Pistocco, Julie-anne Zarrella
Go Math K-8
STAR ASSESSMENTS-Julie-anne Zarrella
RIDEMAP-Angela Brasil
EEM (Replacing EPSS)
Angela Brasil- Angela will manage the principal's caseloads. Questions should be forwarded to her.
The following can help if needed:
Dr. DiLullo
George Paquette
Jill Souza
Stacy Landi - HS
Ed Pistocco - MS
Deb Ramm - Elementary
Grace Schroeder - Kindergarten (ECC and Barnes)
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Tools to Check Your LAN, WAN, Computer and Websites
- Take a speed test of your computer here....speedtest.oshean.org
- What's wrong with that web site?......Type in Google Search Is It Down or Just Me
- Looking for a computer IP Address?...Who is
Tech Notes and Help Desk
downloads, technology tips, and news from the IT department
online helpdesk form - the most efficient way log a request for technology assistance.
technology department only
Google Docs, Pages, etc. An Alternative to Microsoft
Having trouble with Google Docs? Not sure how to convert your Microsoft Word document to Google Docs? Here are a few helpful links to get you all on the right track.
Working with Office Files
Top User Questions by Product Guide