Problems with Technology? -Who Do You Call?
Johnston Help Desk
Onsite Desktop Support-Hardware and Software Configuration/Issues
click above link to submit a tick
Website questions/ content updates /issues
Johnston High Site-- Stacy Landi
Ferri Middle School Site -- Ed Pistocco /Melsissa Horton
K-5 Schools Site -- Deb Ramm
District Site -- George Paquette
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George Paquette - Director
New Support Services/Project Managment
Software Integration / engineering
RIDE ADT configuration
Imports/ Exports
Report Writing
device and software Configuration
Advanced Queries and Filters
Relational databases
RICAS configuratkon
Programming Interfaces
GIS system
Budgeting
School Messenger Website and ROBO Broadcasts
Naviance uploads for Debbbie Liccardi
Lifetouche School pictures
Video/Audio projects
Chartwells lunch free and reduce data
special projects
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Paul Bzowski-Network Manager
(district wide)
Desktop Support
Infrastructure
Network Filtering/Security
Wireless Access
Copy Machines
Print Center-enlargings
Paper Cut
Chromecast, AppleTVs
Smartboards, TVs
audio/video config
Elmos
Solar Winds
Aruba
Net Scan Inventory Support
VOIP voice over Internet phones
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Edmund R. Pistocco III- Extension 2712 - Project Manager:Assessment/Device/Curriculum software Management
K-12
GOOGLE Admin console EMAILS
Create/ Staff Emails and Passwords (Karen Acciardo also)
Groups/Listservs
Google platform
RICAS testing
Technology Inventory
Computer distribution/collection
Technology orders
Chromebook Device tech set up
Chromebook, PC, and Mac In-House Repairs supervise
Curriculum software Technology Support
RINGSA
ThinkCentral/MyHRW
GoGuardian
Securely
Pearson OnLine Social Studies
PSAT 10 Digital
Naviance
Gizmos science tech support
Eureka math tech support
TIDE/RI
ASPEN FERRI -
GradeBook Support
Names/Passwords
User Rights
User Password
Issues
Chromebook Repairs
Audio / Video configuration Ferri (only)
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Karen Acciardo - Data Manager
ASPEN -Districtwide
User accounts Names/Passwords
User Rights
User Password Issues
GradeBook Support
Student and Parent Portal
Elementary Scheduling
Demographics
Courses & Sections
Staff data
TCS Data
Attendance and Discipline
RIDE & Eride- State Reporting
Data access
Roles and Rights
new / existing accounts
EDC collection
Google Admin console
New email accounts
organizational units
Denise Grande
Desktop Support (Ferri Winsor and Barnes)
Angela Brasil
EEM fronline evaluation
formely RIDEMAP
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Tools to Check Your LAN, WAN, Computer and Websites
- Take a speed test of your computer here....speedtest.oshean.org
- What's wrong with that web site?......Type in Google Search Is It Down or Just Me
- Looking for a computer IP Address?...Who is
Tech Notes and Help Desk
downloads, technology tips, and news from the IT department
online helpdesk form - the most efficient way log a request for technology assistance.
technology department only
Google Docs, Pages, etc. An Alternative to Microsoft
Having trouble with Google Docs? Not sure how to convert your Microsoft Word document to Google Docs? Here are a few helpful links to get you all on the right track.
Working with Office Files
Top User Questions by Product Guide