Technology » Resources: IT Support

Resources: IT Support

Help Desk Options

  • One to One Plus - internal help desk ticketing system providing 3 types of tickets; Password Resets, Chromebook Repairs, and for front office staff, a Request Student Chromebook ticket, which will allow Principals and Building Clerks to request student Chromebooks as new students enroll to their school.
  • Helpdesk - online helpdesk form - the most efficient way to log a request for technical assistance.
  • Aspen Family Portal Assistance - Students or Families who have problems logging into the Aspen Portal can request a password reset by emailing [email protected].

Tech Notes

  • Technotes - downloads, technology tips, and news from the IT department

Tools to Check Your LAN, WAN, Computer, and Websites


Google Docs, Pages, etc. An Alternative to Microsoft

Having trouble with Google Docs? Not sure how to convert your Microsoft Word document to Google Docs? Here are a few helpful links to get you all on the right track.

Working with Office Files

Top User Questions by Product Guide