Technology Troubleshooting

Problems with Technology? -Who Do You Call?

Johnston Help Desk 
Onsite Desktop Support–Hardware and Software Issues

George Paquette -Technology Director

Data Management
Support Services
Programming and Integration
Report Writing
Advanced Queries and Filters
RICAST Testing


Paul Bzowski-Network Administrator

Desktop Support
Network Filtering/Security
Wireless Access
Copy Machines
Print Center
Paper Cut (Coming soon)
Chromecasters, AppleTVs
Smartboards, TVs
Solar Winds
Net Scan Inventory Support

Brandon Carvahlo-HP Qualified/Technician

Chromebooks/MacAirs In-House Repairs 
Tech Inventory
Administrator Console Chromebook


Karen Acciardo-Data Manager

Student and Parent Portal
Elementary Scheduling
TCS Data
Attendance and Discipline
RIDE - State Reporting and EDC

Linda Bock-Technology/Business

Create User Names/Passwords
User Rights
User Password Issues
Report Card Issues - Elementary Only
SASID Distributions
Calendar Updates
Technology Purchase Orders

Create/ Staff Emails and Passwords

Robo Call

 IEP Issues
Special Education Setups


Denise Grande- Thornton and Winsor Hill - Desktop Support
Address, Coordinate answers to your hardware, software, and other technology issues

Curriculum Integration:
Google Classroom/Atlas Rubicon/Blended Learning

Ed Pistocco-Secondary Technology Integration Specialist - (MS)
Gloria DiLucia

Molly Gilroy-Secondary Technology Integration Specialist (HS)

Deb Ramm-Instructional Technology Coordinator - Lighthouse Classroom
Elementary Schools

ECC/Barnes (K) -Grace Schroeder

District Wide – Julie Zarrella

Think Central
 Angela Brasil
Dr. Petrosinelli- Asst. Superintendent
Denise Grande - Go Math (Winsor and Thornton)
Marie Contildes - Pearson Science 

STAR ASSESSMENTS-Registration/Support
Julie Zarrella
Ed Pistocco
Helena Dlugon

EEM (Replacing EPSS)
Angela Brasil- Angela will manage the principal's caseloads. Questions should be forwarded to her.
The following can help if needed:
Dr. DiLullo
George Paquette
Jill Souza
Molley Gilroy - HS
Ed Pistocco - MS
Deb Ramm - Elementary
Grace Schroeder - Kindergarten (ECC and Barnes)


Tools to Check Your LAN, WAN, Computer and Websites

  • Take a speed test of your computer
  • What's wrong with that web site?......Type in Google Search Is It Down or Just Me   
  • Looking for a computer IP Address?...Who is

Tech Notes and Help Desk

downloads, technology tips, and news from the IT department

online helpdesk form - the most efficient way log a request for technology assistance.

technology department only


Google Docs, Pages, etc. An Alternative to Microsoft

Having trouble with Google Docs? Not sure how to convert your Microsoft Word document to Google Docs? Here are a few helpful links to get you all on the right track.

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