Technology Troubleshooting


Problems with Technology? -Who Do You Call?

 
Johnston Help Desk 
Onsite Desktop Support–Hardware and Software Issues
 
 

George Paquette -Technology Director

ASPEN:
Data Management
Support Services
Programming and Integration
Imports
Exports
Report Writing
Configuration
Advanced Queries and Filters
RICAST Testing

 

Paul Bzowski-Network Administrator

Desktop Support
Infrastructure
Network Filtering/Security
Wireless Access
Copy Machines
Print Center
Paper Cut (Coming soon)
Chromecasters, AppleTVs
Smartboards, TVs
Elmos
Solar Winds
Aruba
Net Scan Inventory Support

Brandon Carvahlo-HP Qualified/Technician

Chromebooks/MacAirs In-House Repairs 
Tech Inventory
Administrator Console Chromebook

 

Karen Acciardo-Data Manager

Student and Parent Portal
Elementary Scheduling
Demographics
TCS Data
Attendance and Discipline
RIDE - State Reporting and EDC

Linda Bock-Technology/Business

ASPEN -
Create User Names/Passwords
User Rights
User Password Issues
Report Card Issues - Elementary Only
SASID Distributions
Calendar Updates
Technology Purchase Orders

GOOGLE EMAILS
Create/ Staff Emails and Passwords
Groups/Listservs

RAPID NOTIFY
Robo Call

SPECIAL EDUCATION-Laura Blecharczyk
 IEP Issues
Special Education Setups

 

Denise Grande- Thornton and Winsor Hill - Desktop Support
Address, Coordinate answers to your hardware, software, and other technology issues

Curriculum Integration:
Google Classroom/Atlas Rubicon/Blended Learning

Ed Pistocco-Secondary Technology Integration Specialist - (MS)
Gloria DiLucia

Molly Gilroy-Secondary Technology Integration Specialist (HS)

Deb Ramm-Instructional Technology Coordinator - Lighthouse Classroom
Elementary Schools

ECC/Barnes (K) -Grace Schroeder

District Wide – Julie Zarrella

Think Central
 Angela Brasil
Dr. Petrosinelli- Asst. Superintendent
Denise Grande - Go Math (Winsor and Thornton)
Science
Marie Contildes - Pearson Science 

STAR ASSESSMENTS-Registration/Support
Julie Zarrella
Ed Pistocco
Helena Dlugon

EEM (Replacing EPSS)
Angela Brasil- Angela will manage the principal's caseloads. Questions should be forwarded to her.
The following can help if needed:
Dr. DiLullo
George Paquette
Jill Souza
Molley Gilroy - HS
Ed Pistocco - MS
Deb Ramm - Elementary
Grace Schroeder - Kindergarten (ECC and Barnes)
 

 

Tools to Check Your LAN, WAN, Computer and Websites

  • Take a speed test of your computer here....speedtest.oshean.org
  • What's wrong with that web site?......Type in Google Search Is It Down or Just Me   
  • Looking for a computer IP Address?...Who is
 

Tech Notes and Help Desk

 
 
downloads, technology tips, and news from the IT department


online helpdesk form - the most efficient way log a request for technology assistance.
 

technology department only

 

Google Docs, Pages, etc. An Alternative to Microsoft

Having trouble with Google Docs? Not sure how to convert your Microsoft Word document to Google Docs? Here are a few helpful links to get you all on the right track.
 

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